Privacy Policy
Who we are
Ribbons Collection is a men’s shoe manufacturer and supplier based in Bloemfontein, South Africa
What personal data we collect and why we collect it
Financial Information
We make use of a third party (Payfast) to facilitate credit card and payment transactions. Payments are processed on the Payfast Server and are subject to their privacy policy and Terms & Conditions here. https://www.payfast.co.za/privacy-policy and https://www.payfast.co.za/end-user-agreement
None of your financial information is stored on RibbonsCollection.co.za
Media
Any files uploaded to the website are downloaded and stored locally in our offices.
Email registrations
We retain the email addresses of visitors who sign up for our email communications such as the Newsletter, or who make contact with us via the website contact forms.
You will have the option to opt-in and opt-out to email newsletters.
Cart and checkout information
If you begin the checkout process but do not complete your purchase, we may capture your email address at that stage in order to send you a follow-up reminder about your cart. You can opt out of receiving these reminders at any time by using the unsubscribe link included in the email, or by contacting us directly.
Cookies
This website makes use of cookies to speed up your browsing experience. No personal data is collected.
Advertising and social media trackingkies
We use the Meta (Facebook) Pixel to understand how visitors interact with our website after seeing our ads on Facebook and Instagram, and to measure the performance of our advertising. This means Meta may collect information about your visit to our site, in accordance with Meta’s own privacy policy: facebook.com/privacy/policy. You can manage your ad preferences directly through your Facebook or Instagram account settings.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
This site makes use of Google Analytics to measure how users interact with the website. You can read how Google uses information from this website here, https://policies.google.com/technologies/partner-sites
Who we share your data with
Ribbons Collection will not share any personal or private data with any third parties without informing the individual first. This includes data provided by clients for any marketing activities. No other party will have access to information without being made aware of it first.
How long we retain your data
If you register for a newsletter, contact details are retained indefinitely unless requested to remove them. This is so we can recognize and record any follow-up communications with you. You can request your details be removed at any time.
What rights you have over your data
Ribbons Collection does not claim ownership any of your information. You can request that we erase any details that we have concerning you or your business. This does not include any data we are obliged to keep for administrative, legal, or security purposes, such as invoicing or security information.
Where we send your data
Contact details are stored in our CRM system or on marketing systems that help us process marketing campaigns. You can request for this data to be removed at any time.
Your contact information
Your contact information submitted to us for processing is stored in a secure Customer Relationship Management System separate from this website.
Additional information
How we protect your data
All data is stored off-site in a password protected database provided by a third party
What data breach procedures we have in place
Backups of the data are stored in a cloud service. In the event of a data breach, all users will be notified as soon as possible via email.
Our Information Officer
In accordance with South Africa’s Protection of Personal Information Act (POPIA), you can direct any questions, concerns, or requests regarding your personal information to our Information Officer:
Lerato Makhisa info@ribbonscollection.co.za
